Privacy Policy

Houston Forklift Buyers ("we," "us," or "our") operates the website houstonforkliftbuyers.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

We collect information you voluntarily provide when you request a cash offer, contact us, or use the chat assistant on our Site, which may include:

• Name and company name
• Phone number and email address
• Details about the equipment you're inquiring about (make, model, quantity, condition, location)
• Any other information you choose to include in a message to us

We also automatically collect limited technical information when you visit the Site, such as browser type, device type, pages visited, and general usage patterns, typically through standard web server logs and, if enabled, analytics tools.

How We Use Your Information

We use the information you provide to:

• Respond to your quote request and follow up about your equipment
• Schedule inspections, pickup, and payment
• Communicate with you by phone, email, or text about your inquiry
• Improve our Site, offerings, and customer communication
• Comply with legal obligations

We do not sell your personal information to third parties.

How We Share Information

We may share information with service providers who help us operate the Site and our business — for example, form-submission and email-delivery providers used to route your quote request to our team. These providers are only permitted to use your information to provide services to us. We may also disclose information if required by law, regulation, or legal process.

Data Retention

We retain the information you submit for as long as reasonably necessary to respond to your inquiry, complete a transaction, and maintain business records, after which it may be deleted or anonymized.

Your Choices

You may contact us at any time to ask what information we have about you, request corrections, or request that we delete your information, subject to legitimate business or legal record-keeping needs. To make a request, email qualitysurplus713@gmail.com or call (832) 576-6941.

Cookies & Similar Technologies

The Site may use cookies or similar technologies to support basic functionality and, if enabled, to measure traffic and advertising performance (for example, through Google Analytics or Google Ads). You can control cookies through your browser settings; disabling cookies may affect some Site functionality.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children's Privacy

The Site is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Houston Forklift Buyers
10008 Gilson Ln, Houston, TX 77086
qualitysurplus713@gmail.com
(832) 576-6941